Question 1

Why a frequently asked questions section?

Accepted Answer

You have often met us at markets for over 25 years, and many customers now wish to find our products remotely.This FAQ was designed to answer your questions with transparency and closeness , as if we were still behind our stall, sharing with you every scent and every story.

Question 2

How can I pay for my order online?

Accepted Answer

Each order is confirmed after receipt of a personalized quote , with a secure SumUp link to finalize payment. This ensures a clear, secure, and reliable process for every customer.

Question 3

Where do your natural spices and herbs come from?

Accepted Answer

Our spices from around the world come from long-established producers , carefully selected over 25 years thanks to the legacy of Gigi , one of the oldest spice vendors in the markets. We prioritize direct contact and visit our producers whenever possible, particularly in West Africa, to guarantee traceability, authenticity, and artisanal quality .

Question 4

What is your guarantee of quality?

Accepted Answer

These are the ingredients of our carefully selected suppliers, who guarantee us natural, stabilized, GMO-free, and non-irradiated spices and herbs. We prioritize product purity , fair trade practices, and artisanal packaging in France to preserve freshness, aroma, and nutritional value.

Question 5

Why create a website for Le Panier d’Herbes?

Accepted Answer

The website was created at the request of our customers who couldn't wait for our return during the summer season. It extends the market experience , provides access to our spices from around the world and natural herbs year-round, and maintains close ties with our loyal customers.

Question 6

Can I buy small quantities or by the kilo?

Accepted Answer

Yes , we offer our spices and herbs by the gram (minimum 25g) or by the kilo , so that everyone can compose their cooking at their own pace, discover our complete range and explore flavors without waste.Discover our complete range

Question 7

What is the minimum order quantity and what are the shipping costs?

Accepted Answer

The minimum order is €20 . Orders of €100 or more qualify for free delivery . This ensures our service remains accessible while maintaining product quality and traceability.

Question 8

What does Le Panier d’Herbes represent today?

Accepted Answer

It's a living legacy of over 25 years in summer markets: expertise, pure products, and a memory of flavors from around the world . Each blend is an invitation to a culinary journey and the discovery of different cultures.

Question 9

How can I store my spices to preserve their aromas and flavors?

Accepted Answer

To preserve their aromas and properties, store spices in an airtight container, away from air and light . This is the best way to keep the essence of their flavor and the richness of natural herbs intact.

Question 10

What kind of relationship do you have with your suppliers?

Accepted Answer

Our suppliers are not just business partners: they are allies chosen for their values and expertise . Almost all of them have been with us for 25 years, ensuring transparency, traceability and trust , while respecting short supply chains and sustainable practices.

Question 11

Why choose Le Panier d’Herbes for my natural spices and herbs?

Accepted Answer

Because we offer an authentic, handcrafted experience , close to our customers and true to the markets. Each product is carefully selected, prepared, and packaged, guaranteeing quality, purity, traceability, and respect for tradition , to extend the pleasure of the culinary journey, directly to your home.

FAQ

The Basket of Herbs

Questions fréquemment posées